Our Services

A healthy garden relies on consistent, reliable irrigation. Over time, environmental changes can compromise your system's performance. Our Bi-Monthly Maintenance Call-Out provides routine servicing every two months to keep your reticulation working efficiently, prevent major system failures, and keep your lawn and plants thriving year-round.

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How Every Visit Works

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When our technician arrives for your bi-monthly service, we follow a strict operational workflow to inspect, tune, and document your irrigation system within your scheduled service hour.

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• Controller & System Health Audit: We inspect your irrigation controller to ensure correct date/time settings and adjust watering schedules according to local seasonal guidelines. We test internal backup batteries and verify the controller is working properly.

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• Sequential Zone-by-Zone Testing: We manually run every station to verify valve operation. We check for pressure fluctuations, sticking pop-up sprinklers, clogged spray nozzles, and misaligned arcs that cause over spray on paving or fences.

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• On-the-Spot Tune-Up & Minor Adjustments: During the inspection, we perform essential routine maintenance, including unblocking clogged nozzles, re-aligning spray arcs for full head-to-head coverage, and trimming back minor overgrown grass immediately around pop-up heads.

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• Surface & Zone Diagnostics: We check for any signs of pooled water, damaged piping, or weeping fittings where possible.

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• Digital Report Generation: Every check, measurement, and identified fault is logged into our digital job sheet. Photos are taken of any damaged or high-risk components requiring attention. The report is compiled and emailed to you.

 

What’s Included in Your Digital Report

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You never have to guess what was checked or wonder about the state of your system. At the end of every bi-monthly visit, your Digital Assessment Report provides:

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• Complete Zone Checklist: A station-by-station status breakdown (Pass / Attention Needed).

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• Photo Evidence: Clear photos of operational reticulation or otherwise clogged filters, worn components, or damaged heads identified during the check.

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• Work Completed Summary: A clear list of all nozzle cleans, arc adjustments, and controller updates performed on the day.

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• Upfront Repair Quotes: If major parts or extensive labour are required, you receive an itemised quote for approval before any extra work begins.

 

Parts & Additional Labour Policy

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To keep your service plan simple and affordable, your regular fee covers 1 hour of routine testing, diagnostics, and minor tune-ups.

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• Materials & Parts: Any replacement parts required (such as new nozzles, pop-up bodies, solenoids, fitting replacements, or controller modules) are charged separately on top of your regular service fee.

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• Extensive or Unexpected Repairs: If an inspection reveals major issues requiring significant digging, pipe cutting, solenoid replacement, or labour exceeding 1 hour, we will notify you immediately with an upfront quote.

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• Your Choice: We will only perform additional billable work on the spot if time permits and you approve on the day. Otherwise, we can schedule a dedicated repair visit at a time that suits you after we quote for the works. We try to keep all parts in stock so we can address most situations.